Elements and Performance Criteria
- Respond to the incident
- Details of incident are received, assessed and confirmed
- Immediate response requirements are identified and actioned in accordance with organisational procedures
- Communication is established with network control personnel and instructions are followed in accordance with organisational policies and procedures
- Perform incident response activities
- Incident response activities are carried out in accordance with organisational policies and procedures
- Local assistance is provided within the limitations of duty of care and organisational requirements
- Assistance is provided to relevant authorities in accordance with organisational policy and legislative requirements
- Information is collected and passed to relevant personnel in accordance with organisational procedures
- Complete follow-up actions